Renting UC claimants should have a Housing Costs Element included when their award is assessed.

But many aren’t receiving one, or if they are, not as much as they are entitled to!

This course - part 2 of 2 - looks at who is eligible - examining: who can (and can’t get a HCE), untidy tenancies, and what happens when someone is away from home, or moves home.

It highlights what is going wrong—as well as hints and tips on how to put it right.

Aimed at: Housing professionals, and advisers working with benefit claimants.

With a quick final quiz at the end so you can test yourself on what you have learned.

A basic knowledge of Universal Credit is assumed.

Level: Intermediate
Length: Allow 90 mins
Last Updated: 4th May 2022